Waltham Forest, London — April 2025 — LifeLine Projects, a local charity committed to improving the lives of individuals and families, is proud to announce the launch of a new Community Befriending Service in Waltham Forest, aimed at providing friendship and connection to adults facing loneliness and social isolation. This service, commissioned by Waltham Forest Borough Council, will officially begin on April 1, 2025.

Loneliness is a pressing issue in Waltham Forest, with approximately 20% of adults in the borough — around 55,000 people — reporting that they regularly feel lonely. Over 60% of residents say they don’t have as much social contact as they would like, according to the Joint Strategic Needs Assessment, Waltham Forest. In response, LifeLine Projects has developed a borough-wide befriending service to support those experiencing social isolation, particularly adults aged 18 and over with physical and mental health vulnerabilities.

Creating connections through friendship and support

The new befriending service will offer one-to-one relationships between trained volunteers (Befrienders) and individuals in need of social connection. Volunteers will engage in friendly conversations, provide emotional support, and assist those who may feel disconnected from the community. In addition to one-to-one support, the programme will feature group activities and events designed to bring people together, reducing isolation and helping to create lasting, positive connections.

“LifeLine Projects is excited to launch this important initiative in Waltham Forest. Our Community Befriending Service offers more than just companionship – it’s a chance to build meaningful relationships that can truly transform someone’s life,” said Nathan Singleton, CEO of LifeLine Projects. “Whether it’s a chat over tea and coffee or introducing someone to local resources and support, our volunteers will be there to make a difference.”

Volunteer befrienders: make a difference in your community

LifeLine Projects is calling on enthusiastic individuals from all backgrounds to become volunteer befrienders. Volunteers will receive comprehensive training and ongoing support to ensure they are well-equipped to assist individuals facing isolation. This is an opportunity for anyone looking to make a tangible difference in their community, whether you are new to volunteering or have previous experience.

The programme also includes group activities to encourage socialisation and provide additional support to those who may not be ready for one-to-one engagement yet. Volunteers will have the opportunity to connect with participants through fun and supportive group events, further promoting a sense of community and belonging.

Signposting and support

As part of the service, LifeLine Projects will help participants access local services and provide useful information about other community programmes. The goal is to reduce loneliness and isolation, build personal and community resilience, and help individuals create positive connections with those around them.

“We are excited about the opportunities that this service will bring to the borough. Our volunteers will not only offer companionship, but they will also be guiding individuals to important resources that can improve their quality of life,” added Nathan Singleton.

For more information

If you are interested in becoming a volunteer Befriender or would like more information about the Community Befriending Service, please visit the link below:

Website: www.lifelineprojects.co.uk/projects/families/community-befriending/

About LifeLine Projects

Founded in 2000, LifeLine Projects is a charity dedicated to helping individuals and families overcome challenges and improve their lives. Based in East London, LifeLine provides a range of community programmes that promote hope, confidence, and skills development. Through collaborations with local organisations, LifeLine Projects fills gaps in support services, offering essential help to those in need.

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